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In Western New York, we strongly recommend cable over DSL. This is not based upon speed or any other performance issues, but primarily because of the fact that we cannot recommend Verizon under any circumstances.  

Even our experience of  disconnecting  Verizon DSL was  horrendous.   For over a year of our own Verizon DSL usage, we found support be virtually non-existent. Customer service was unprofessional. Reaching the correct department required more perseverance then even a Type A personality could muster.  Everything appears to be outsourced, even if it isn't, and one is left with the distinct impression that "the left hand never knows about the right."  We're selling our Verizon stock! The experience has been that bad.
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  Our clients receive service contracts along with our phone numbers for internal support. If you have lost the phone or contract number contact your salesperson, or send us E-mail. NOTE: E-MAIL SUPPORT IS FOR CLIENTS ONLY.  
             
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UPDATED 9-18-98
 
             
             
             

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